This Privacy Policy (hereinafter, “Privacy Policy/Policy”) discloses the privacy practices for Maple Press Private Limited (hereinafter, “Maple Press”, “We/we” or “Us/us”) with regard to the collection and use of the personal information of the customers, vendors, employees and the users (hereinafter, “You/you” or “Your/your”) and use of our services through the online platform www.maplepress.co.in (hereinafter, “Website/our Website”).
This Privacy Policy, combined with our Terms of Service, outlines how we handle your Personal Information on our Website. The Policy covers all aspects including collection, storage, usage, sharing, and security of your data by us and our Website. The Policy also outlines how you may control, access, and correct your Personal Information, and lays down your rights in relation to your Personal Information. It further lays down how you may reach us or any grievance authority in case you have a complaint in connection to this Policy.
By providing your consent to this Privacy Policy and accepting the Terms of Service as reflected on our Website, you agree to the collection, use, and transfer of your Personal Information as set out hereinbelow in the Privacy Policy. You are requested not to use/access this Website if you do not agree with the terms of our Privacy Policy.
We aim to periodically review this Privacy Policy to ensure that it stays relevant and accurate with changing laws and regulations. Visitors of the Website should be aware that this Policy may change without prior notice, so it’s advisable to regularly check for any updates in this regard.
By Personal Information, we mean and include any information that can either identify you as an individual (hereinafter, “Personal Information/Personal Data”) or that can be connected to you indirectly by linking it to Personal Information/PI. Please note that the usage of the term Personal Information in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable laws of India.
COLLECTION OF INFORMATION
The Personal Information collected by us depends on the context of your interactions with us. When you visit and register on our Website, to make a purchase or attempt to make a purchase through the Website, we may collect numerous Personal Information that you shall voluntarily provide to us. The Personal Information includes the following-
· Contact Information, such as name, email address, display picture, mailing address, phone number, geographic location, or phone number;
· Billing Information, such as debit card number, credit card number and billing address;
· Unique Identifiers, such as username or password;
· Reviews or ratings, account settings, and
· Information collected by us through our service, interaction with our customer service, or marketing promotions.
In addition to the information provided directly to us by you, we may use a variety of technologies that automatically collect certain non-personal information when you interact with the Website or emails sent to you, including the following:
Device Information: We may automatically collect certain information about your device, including information about your web browser, IP address, time zone, unique device identifiers, browser type, browser language, and other transactional information. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
Cookies, Log Files and Web Beacons: We use cookies, log files, web beacons or similar technologies.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies for a variety of purposes, including remembering you and your preferences, tracking your use of our Website, and facilitating your payment transactions. For more information about cookies including how to disable cookies, you may visit http://www.allaboutcookies.org. However, please note that refusing a cookie may limit your access to the Website.
“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website. It may be used for a number of purposes, including counting visitors to the Website, monitoring how users navigate the Website, counting how many emails were opened or how many links were viewed, and providing you with content customized to your interests.
USAGE OF INFORMATION
We utilize the Personal Information we gather to personalize and improve your experience with Maple Press. We may use your Personal Information in the following ways:
· To personalize and improve the Website;
· To provide advertisements, content or features that match user profiles and interests;
· To communicate with you the information/materials about products, offers, events, news and for other promotional purposes, we think you will find valuable;
· To administer contests, promotions, surveys or other Website features and to provide you with the relevant products or services;
· To monitor analyses about how our customers browse and interact with the Website to help improve your online experience with us;
· To communicate with you about any change in our policies;
· To perform statistical, demographic and marketing analyses of users of the Website and recipients of our emails, including browsing and purchasing patterns; and
· To screen our orders for potential risk or fraud.
INFORMATION SHARING
We share your Personal Information with the following third parties for the following purposes:
· Shopify: We share the collected Personal Information with Shopify to power our online store. You can access the Shopify’s privacy policy at https://www.shopify.com/legal/privacy.
· Google Analytics: We share the collected Personal Information with Google Analytics to help us understand how our customers use the Website. You can access the Google Analytics’ privacy policy at https://www.google.com/intl/en/policies/privacy/.
Under no circumstances, we rent, trade, transfer or share your Personal Information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your Personal Information to a third party for a legitimate purpose, i.e., a governmental organization that makes a legally compliant request for its disclosure.
RETENTION OF PERSONAL DATA
We retain your Personal Information limited to the purposes for which it was collected. The Personal Information collected by us is stored only for a duration as is required for the purpose for which it was collected or to comply with applicable laws, to establish, exercise, or defend our legal rights.
REASONABLE SECURITY PRACTICES
Maple Press has implemented and complied with all reasonable security practices and procedures as required under the Information Technology Act, 2000, read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (together with any amendments thereof).
BEHAVIOURAL ADVERTISING
You can opt out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Website’s usage practices when we see a do not track signal from your browser.
LINKS WITH OTHER SITES
Our Website may contain links which may lead you to other sites which may have their own privacy policies over which we have no control. Please note that once you leave our Website, our Privacy Policy will no longer apply.
We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. The websites that we link to may have terms and conditions that are different from ours, and we strongly suggest you review the same.
YOUR RIGHTS
If you are a European resident, you have the right to access the Personal Information and demand the same to be corrected, updated, or deleted. You have the right to exercise this right by reaching out to us from the “Contact Us” information on the Website.
Also, if you are a European resident, please note that your Personal Information is being processed in order to fulfil contracts we might have with you (for example, if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information might be transferred outside of Europe, including Canada and the United States.
You have the right to withdraw your consent at any time in writing by sending an email to us at info@maplepress.co.in. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively.
You may also write to us at info@maplepress.co.in to access, review, modify or correct your Personal Information or withdraw your consent to provide Personal Information or cancel your account. We further state that we are not responsible for the authenticity of the information provided by you.
You agree and acknowledge that your right to access, modify and/or withdraw your consent to provide Personal Information as mentioned above may be denied or limited by us, as may be required under any applicable law, law enforcement requests or under any judicial proceedings.
CONDITIONS OF USE
Maple Press takes reasonable measures to help protect and secure Personal Information. However, please note that no method of data storage or transmission over the Internet, or through any other means, is guaranteed to be completely secure. As such, Maple Press cannot ensure or warrant the absolute security of any information you transmit or provide to us. Therefore, by using our Website, you understand, acknowledge and accept that any transmission of Personal Information is done at your own risk.
We will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.
GRIEVANCE DEPARTMENT
Any discrepancies and grievances with respect to processing of Personal Information shall be informed to our designated Grievance Officer as mentioned below:
Name: Rajitha Prakash
Designation: COO
Email ID: rajitha@maplepress.co.in
Our above-mentioned designated Grievance Officer shall acknowledge via email the receipt of any discrepancy and/or grievance with respect to processing of Personal Information within forty-eight (48) business hours of its receipt and redress the discrepancies and/or grievances within fifteen (15) business days of its receipt.
CONSENT TO THE POLICY
It is reinstated that by providing your consent to this Privacy Policy, you agree to the collection, use, and transfer of your Personal Information as set out in this Privacy Policy.
By using our Website, you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our Website so that the prices can convert to your local currency.
GENERAL CLAUSES
MODIFICATION:
We retain the right to modify the Terms of Service and Privacy Policy of our Website at any time without any prior notification to you. Should you wish to terminate your account due to a modification to the Terms of Service or the Privacy Policy, you may do so by emailing us at info@maplepress.co.in . However, if you continue to use the Service it shall be deemed that you have agreed to accept and abide by the modified Terms of this Website.
SITUATIONS WHEREIN MAPLE PRESS MAY DISCLOSE INFORMATION:
Maple Press may, in only the situations provided hereinbelow, disclose the Personal Information collected from you/user. These situations are:
· As required by law in compliance with legal process;
· To enforce applicable terms and conditions, including investigation of potential violations thereof;
· When we believe in good faith that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; and
· With our trusted service providers who work on our behalf and do not have an independent use of the information we disclose to them and have agreed to and adhered to the rules set forth in this Policy.
GOVERNING LAW AND DISPUTE RESOLUTION:
In the event of any dispute arising between the concerned parties with respect to this Policy, the same shall be referred to the Sole Arbitrator which shall be appointed mutually by the concerned parties and the arbitration shall be in accordance with the Arbitration and Conciliation Act of 1996, or any amendment or modification thereof. The language of arbitration proceedings shall be English. The seat and venue of the arbitration shall be New Delhi, India, and the decision of the Sole Arbitrator shall be binding on the concerned disputed parties. Unaddressed Grievances, if any, pertaining to this Policy shall be subject to the exclusive jurisdiction of courts in New Delhi, India and shall be governed by the applicable laws of India.
CONTACT US
For more information about our Privacy Policy or if you have any questions, please contact us at info@maplepress.co.in.