1. OVERVIEW
Maple Press Private Limited (hereinafter, “we”/ “us”/ “our”/ “Maple Press”) is engaged in the business of publishing children’s book in all formats and aims to inspire, inform, and excite the children of all ages by publishing high quality children’s literature in affordable print, electronic and audio book formats (hereinafter, “Service(s)”). These Services are accessible at www.maplepress.co.in (hereinafter, “Website/website”).
By accessing or using the website and/or for purchasing products or books from us, we understand that you have read, understood, and agree to be bound by this terms of service (hereinafter, “Terms of Service”/ “Terms”) including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
This is a legal and binding agreement between Maple Press and you i.e., all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content (hereinafter, “Users”/ “you”/ “your”/ “yours”).
Our online store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products/books, and services to you.
2. GENERAL CONDITIONS
2.1. Maple Press Terms of Service define the terms under which you, as a User, are allowed to experience/access our website. The Terms of Service herein are inclusive and non-exhaustive and will be deemed to include any further terms that are conveyed through the updation of the Terms on our website. If you have any questions about any part of our Terms of Service, feel free to reach out to us at info@maplepress.co.in
2.2. The act of the User accessing or using any part of the website, in any manner whatsoever, shall be deemed to mean that you have read, understood, and have consented to be bound by such Terms of Service, with or without any modification.
2.3. You are duly informed that if you do not agree to any or all of the terms of this agreement, then you have the option not to access the website or avail any of our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
2.4. Maple Services may amend or modify the Terms of Service from time to time without any prior notice to the Users. Therefore, you are requested to read and review our website from time to time. Your continuous use of the website shall indicate that you have consented to any additional modifications made in terms of our Terms of Service. You are, therefore, advised not to access our website if you are discontented with any modifications to the Terms of Service mentioned herein.
2.5. Your submission of any personal information shall be governed by our Terms of Service, read together with our Privacy Policy (accessible at www.maplepress.co.in) in accordance with the applicable laws of India.
2.6. You are duly informed that your content (excluding credit card information) may be transferred unencrypted and involve-
(a) transmissions over various networks; and
(b) changes to conform and adapt to the technical requirements of connecting networks or devices.
Please note that credit card information is always encrypted during transfer over networks to ensure its security.
2.7. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
2.8. The act of yours agreeing to these Terms of Service shall mean that you are at least 18 years of age, or that you have given us your consent to allow any of your minor dependents to use our website.
2.9. You agree not to use our Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws applicable in your jurisdiction (including but not limited to intellectual property laws).
2.10. You agree not to transmit any viruses or any code of a destructive nature that may interrupt the normal working of our Website. A breach or violation of these Terms may result in the immediate termination of your Services.
2.11. Maple Press reserves the sole right to refuse to provide Services to any User for any reason at any time.
2.12. The headings used in this agreement are solely included for convenience and shall not limit or otherwise affect these Terms.
3. TERM
3.1. These Terms of Service shall remain in full force and effect during your usage of our website in any form or capacity to avail our Services.
3.2. Clauses under the headings of Disclaimer and Limitation of Liability, Intellectual Property Rights, Waiver, Dispute Resolution and Governing Law shall continue to survive the termination of these Terms of Service.
4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
4.1. Maple Press shall not be held liable in any manner whatsoever for any inaccuracies, omissions, or outdated information contained on our website. The content provided herein is for general informational purposes only and should not be solely relied upon for decision-making without consulting primary, more accurate, complete, or up-to-date sources of information. Any reliance placed on the products/books or related materials available on this website shall be solely at the User’s risk.
4.2. The information available on our website may include historical data, which, by its nature, may not reflect current developments and is provided solely for reference purposes. Maple Press reserves the right to modify, update, or remove content from this website at any time without prior notice. It shall be the sole responsibility of the User to monitor any modifications made to our website.
5. MODIFICATIONS TO THE SERVICE AND PRODUCT PRICES
5.1. Maple Press reserves the exclusive right to modify the prices for our products/books without any prior notice.
5.2. Maple Press further reserves the sole right to modify or discontinue the Services (or any part or content thereof) at any time without any prior notice.
5.3. Maple Press shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.
6. OTHER TERMS
6.1. Certain products or services may be available exclusively online through our website. It is clarified that such products/books or Services may have limited quantities that are subject to return or exchange only according to our Return Policy (accessible at www.maplepress.co.in).
6.2. Maple Press has made every effort to display as accurately as possible the colours and images of our products/books that reflect on our website.
6.3. We reserve the right, at our sole discretion, to restrict the sale of our products or services to any individual, geographic region, or jurisdiction. However, we are under no obligation to enforce such limitations and may exercise this right on a case-by-case basis. Additionally, we retain the right to limit the quantity of any products or services we offer. All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time without liability. Any offer for a product or service made on this website shall be deemed void where prohibited by applicable law.
7. ORDER AND PAYMENT TERMS
7.1. While placing an order to purchase a product/book, we collect the required personal and transactional data from you, including but not limited to your name, address, contact information, and card information. You can refer to our Privacy Policy (accessible at www.maplepress.co.in) for details regarding how this data is processed and used by us.
7.2. You are requested to make the payment for our products through the website only. Any other mode of payment is not accepted on our website. You are hereby informed that while placing an order, you are liable to pay all costs associated with your purchase through our website, including but not limited to delivery and shipping charges.
7.3. Maple Press reserves the right to refuse any order you place with us. We may, in our sole discretion, restrict or cancel quantities purchased per person or per order. These restrictions may also include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a modification or cancel an order, we may notify you by contacting the e‑mail and/or billing address provided at the time the order was made.
7.4. You agree to provide complete and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.
7.5. For detailed information with respect to our Shipping, Refund and Cancellation Policies, kindly review our Shipping Policy available on our website (Link: https://www.maplepress.co.in/pages/shipping-refund-policy ) as well as Refund and Cancellation Policy available on our website (Link: https://www.maplepress.co.in/pages/refund-and-cancellation-policy ).
8. ACCESS TO OPTIONAL TOOLS
8.1. We may provide access to third-party tools through our website, however, we do not monitor, control or have any influence over the working of these third-party tools.
8.2. By accessing and/or using our website, you acknowledge and agree that access to such third-party tools are provided by us on an “as is” and “as available” basis without any warranties, representations or conditions.
8.3. Maple Press shall bear no responsibility whatsoever arising from or relating to your use of optional third-party tools.
8.4. You acknowledge that your use of any optional third-party tools offered through the website is entirely at your own risk and discretion.
8.5. We may also, in the future, offer new services and/or features through the website (including but not limited to the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
9. THIRD-PARTY INFORMATION
The website may provide information regarding third-party website(s) or business partners, contain links to their portals, and/or any other information. Such information and links are provided solely for your reference. Maple Press is not endorsing the material or any information on the website, is not responsible for such errors and representations, nor is Maple Press associated with it, and you shall access these third-party websites at your own risk. You are advised to take precautions to ensure that the links selected or the software you download are from secure third-party websites.
You acknowledge your sole responsibility to review the third-party’s policies and practices and ensure that you understand and confirm the same prior to your engagement in any transaction on such third-party websites. Any or all complaints, claims, concerns, or questions regarding third-party products/services shall solely be directed to the third-party and Maple Press bears no responsibility in this context.
10. FEEDBACK AND OTHER SUBMISSIONS
10.1. Maple Press reserves the right to edit, copy, publish, distribute, translate and otherwise use in any medium or any format, without any restriction, any specific submissions made by you on our request (including but not limited to contest entries) or without our request (including but not limited to creative ideas, suggestions, proposals, plans, or other materials), whether online, by email, by postal mail, or otherwise (hereinafter collectively, “comments”). We are and shall be under no obligation:
(a) to maintain any comments in confidence;
(b) to pay compensation for any comments; or
(c) to respond to any comments.
10.2. Maple reserves the right to monitor, edit or remove content that it deems unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates applicable law (including but not limited to intellectual property laws) or these Terms of Service.
10.3. You acknowledge and confirm your responsibility to ensure that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address or engage in identity theft, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and the accuracy of the same. Maple Press shall have no responsibility and assume no liability for any comments posted by you or any third-party on our Website or any other related medium.
11. PROHIBITED CONTENT
Users shall not host, display, upload, modify, publish, transmit, store, update or share any information that:
(a) belongs to another person and to which the User does not have any right; or
(b) is obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes user harm, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence; or
(c) is harmful to child; or
(d) infringes any patent, trademark, copyright or other proprietary rights; or
(e) deceives or misleads about the origin of the message, or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature; or
(f) impersonates another person; or
(g) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting to other nation; or
(h) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or
(i) is in the nature of an online game that is not verified as a permissible online game; or
(j) is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or
(k) violates any law for the time being in force.
12. ERRORS, INACCURACIES AND OMISSIONS
There might be occasions where information on our website or in the Service contains typographical errors, inaccuracies or omissions that may relate to product/book descriptions, pricing, promotions, offers, product/book shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without any prior notice (including after you have submitted your order).
13. DISCLAIMER/LIMITATION OF LIABILITY
13.1. Maple Press disclaims any guarantee, representation or warranties that your use of our Service shall be uninterrupted, timely, secure or error-free.
13.2. Maple Press disclaims that all products/books and Services delivered to you through our website are (except as expressly stated by us) provided on “as is” and “as available” basis for your use, including all implied warranties or conditions of merchantability.
13.3. Under no circumstances, Maple Press, including its directors, officers, employees, agents, contractors, suppliers, and licensors, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, revenue, data, or replacement costs. This applies to claims arising from your use of the Service or any products/books purchased through our website.
13.4. In states or jurisdictions that do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law of that state or jurisdiction.
14. INDEMNIFICATION
You agree to indemnify, defend and hold harmless Maple Press and our officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
15. TERMINATION
15.1. Maple Press may immediately, without notice, terminate this Agreement in the following cases:
(a) You have materially breached the terms of our Terms of Service/Privacy Policy or any other Policies which are formulated by Maple Press and notified to you from time to time; or
(b) You have violated applicable laws, regulations, or any third-party rights.
15.2. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
15.3. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website.
16. INTELLECTUAL PROPERTY RIGHTS
The Website and its products and Services are protected by copyright, trademark, and other intellectual property laws applicable in India. You acknowledge and agree that the Website and its products/books, including all associated intellectual property rights are the property of Maple Press and/or the respective authors, as the case may be.
All trademarks, logos or trade names of Maple Press used in connection with this website are intended or registered trademarks of Maple Press in India.
As a User, you understand and agree that you are bound by the additional Terms, Guidelines, and Policies that apply to your use of our website and its related products and Services.
17. DISPUTE RESOLUTION AND GOVERNING LAW
In the event of any dispute arising between the concerned disputing parties, the same shall be referred to the Sole Arbitrator, which shall be appointed mutually by the concerned parties, and the arbitration shall be in accordance with the Arbitration and Conciliation Act of 1996, or any amendment or modification thereof. The language of arbitration proceedings shall be English. The seat and venue of the arbitration shall be New Delhi, India, and the decision of the Sole Arbitrator shall be binding on the concerned disputed parties. Unaddressed Grievances, if any, pertaining to these Terms shall be subject to the exclusive jurisdiction of courts in New Delhi, India and shall be governed by the applicable laws of India.
18. WAIVER
No provisions of these Terms of Service shall be deemed to be waived and no breach excused unless such waiver or consent shall be in writing and signed by Maple Press. Any consent by Maple Press to, or a waiver by Maple Press of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
19. SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
20. FORCE MAJEURE
Notwithstanding anything to the contrary contained herein, Maple Press shall not be liable for any delays or failures in performance resulting from acts beyond its reasonable control including, without limitation, acts of God, business slowdown, acts of war or terrorism, shortage of supply, breakdowns or malfunctions, interruptions or malfunction of computer facilities, or loss of data due to power failures or mechanical difficulties with information storage or retrieval systems, labour difficulties or civil unrest.
21. ENTIRE AGREEMENT
These Terms of Service and any Policies or operating rules posted by us on the website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
22. FEEDBACK
Feedback, Queries, or comments about the Website, any product/books offered by Maple Press, or any other Services provided by Maple Press shall be directed to us at the email address: info@maplepress.co.in.
23. GRIEVANCE DEPARTMENT
In compliance with the applicable laws, the name and contact details of the Grievance Officer are herein:
Name: Rajitha Prakash
Designation: COO
Email ID: rajitha@maplepress.co.in
Our above-mentioned designated Grievance Officer shall acknowledge via email the receipt of any discrepancy and/or grievance within forty-eight (48) business hours of its receipt and redress the discrepancies and/or grievances within fifteen (15) business days of its receipt.